Usually we send the orders through DHL, a 48 hours service for the countries in the C. E. E and 4 days for the orders in the rest of the world.
How much does it cost?
If the order weighto is smaller than 100Kg, the transport price appears every time that you add a product into the shopping cart. On the contrary, if the weight were greater than 100Kg, we will put in contact to indicate the exact amount of the bearings.
Do you have to be at home during the delivery?
Yes, somebody must be in your house to receive the packages. If it´s not possible, you must give your professional direction , the direction of some friend or relative to us. In there case, you don´t forget to come up to them!
What happens if there is nobody in house when DHL service makes the delivery ?
Don´t worry. DHL will try to make the delivery during some times. After this time and when the delivery was insolvent, the package will return back to us. In this case, Subprof give back the money to the client but not the transport money.
¿ Can I stop a shipment that has already left the offices of Subprof?
No, it isn´t possible. As soon as the payment of the order is made, it´s impossible to back down the shipment.
Is there any additional cost that isn´t show in the Web side?
No. You must pay only the transport price that appears in the shopping cart in the Web site.
Will I have to pay something in the package delivery?
If you live in the EEC, don´t pay nothing. The price that is indicate in your shopping cart already include the transport and the taxes. If you live in countries like Switzerland, Turkey, Israel, Norway, ... you don´t load any rate of import on original products from the EEC, but in these cases, you will have to pay to the carrier the local taxes of purchase. The local Commerce Chamber facilitarte you more information. You only must say to them that you want to concern submarinismo material from the European Economic Community.
If you live in the United States, here you have all the necessary information as far as rates of import:
Purchase charge under 200$: you won´t pay any type of additional cost.
If the amount of the products is higher than 200$: in this case you will have to pay 4.2% on the total recived in the invoice (price transports + price buys) for tariffs and papers of customs to the carrier when you receive the package on the total received.
These are the rates of import that you could pay by deliveries in the following countries:
| Australia |
5% |
|
Guatemala |
20% |
| Bahamas |
35% |
|
Hong Kong |
Free |
| Brasil |
22.5% |
|
Israel |
Free |
| Canada |
7.5% |
|
Japan |
Free |
| Costa Rica |
9% |
|
Korea |
8% |
| Cuba |
15% |
|
Mejico |
Free |
| Chile |
7% |
|
New Zeland |
7% |
| China |
12% |
|
Peru |
12% |
| Dominican, Republic |
8% |
|
Poland |
Free |
| Ecuador |
20% |
|
Russia |
15% |
| Egipt |
5% |
|
Thailand |
10% |
| Arab Emirates |
4% |
|
Taiwan |
5% |
| Estonia |
Free |
|
Uruguay |
22.5% |
| The Philippines |
3% |
|
Venezuela |
20% |
Attention!
We have obtained this data of the page Web of DG Trade European Commission as a direction. The tariffs and norms in the customs vary in the different countries and is difficult to know their operation with exactitude. For this reason, we recommended you that you call to your local Chamber of Commerce that will inform you with more details. You only must say to them that you want to concern diving material from the European Economic Community.
According our experience, in countries like Russia and Mexico, it´s better to make little separately orders and send their under the same name if it is desired but in separated days. Although you will pay more in transport, insurance that will leave to you more profitable because you will save money for tariffs.
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